Preparing For War (Creating Your Digital Strategy)

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War! What is it good for? It is time to wage war on the online world. There is a huge digital landscape out there that is ready to be invaded, and by your business! It is time to create a strategy for your business to conquer the rolling hills of the internet. You cannot just say “I want to conquer Twitter”. It takes carefully planning and be realistic, Twitter is HUGE. You cannot compete but you can invade a small section that is relevant to your industry. You need to arm yourself with the correct equipment, train your soldiers for combat and most importantly, understand the terrain that you are planning to take over.

It is your business. You know it far better than anyone and we keep this in mind throughout the battle. Your digital strategy will affect how you look and how you speak online. It is crucial that the strategy represents you and your brand. For example, you will want to stay away from a fun and quirky digital strategy if you run a tombstone business. Your clients are probably not in the best mood when shopping for your product. Throughout any digital campaign, we stay very close with your business to be positive that every message conveyed is suitable and relevant. We are also very insecure and seek constant reassurance that our clients are happy.

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So how do we create a digital strategy for you?

– Establish the goal

Every business wants something different from their digital strategy. Every business REQUIRES something different. What do you want to achieve from the campaign? Do you want to increase your brand awareness? Do you want to sell lots of tombstones? Before creating and implementing the strategy, you need to establish what you need. Each campaign needs to be carefully tailored to suit each goal.

Are you selling to the public or are you business to business? For example, a particular political party may require it for propaganda. They can create a big audience to showcase what they can do for their potential voters. Potential voters have the opportunity to use a variety of different platforms as an interactive brochure. Alternatively you may just want to use different platforms to drive traffic directly to your online store that sells tanks and missiles. It can be confusing to work out what is needed and the best way to go about this, thankfully that is where we come in! We can craft a bespoke digital strategy that will get the best out of your digital potential. We have an impressive arsenal to chose from and we know exactly when and where to strike.

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– Research competitors

It is crucial to understand what your competitors are doing in this space. It would be naive to enter the battlefield blind. We have a team of specially trained snipers in camouflage who will watch your competitors like a hawk before you launch. What are they doing right and where are they going wrong? Through analysing their online presence, we can maximise your online potential . As Pablo Picasso said “Good artists copy; great artists steal”. We shall steal and then sprinkle some original magic on top to give you a competitive edge. They won’t know what hit them.

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– Create tone and content strategy

Do you want to motivate, entertain or educate? Every tweet, youtube video or update is how your business will be perceived. This is a wonderful opportunity to show the world how great your service is but it is also represents a possibility for a PR disaster if not done carefully. From establishing the goal and researching your competitors, CHC Digital are able to assess and recommend the best tone to adopt and the content that will interest your target market the most. Your target market may respond better with slow infiltration (building trust in the brand) rather than a high impact strike at the beginning (a big sale or discount to announce your business).

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– Analyse Results

The digital world is constantly changing and evolving. What worked yesterday, may not work tomorrow. It is key to analyse every piece of content that is shared. Why did this work and more importantly, why did this NOT work? Constantly monitoring your performance can help drive the strategy and supply it with added momentum when required. Our social sergeants, content chiefs and distribution deputies analyse every move that is made to make sure the next siege on the digital landscape will be stronger than the last and takes no prisoners.

Be careful out there, soldier. We are here to help every step of the way and there will be no friendly fire. We will remain in the trenches with you throughout. Never leave a good man behind.

Be sure to get in touch! with us if you want to take your business to the next level!

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4 Reasons Why Email Marketing Can Rock Your World

Receiving spam emails about products you do not want are really annoying. The challenge is to make these emails not annoying and make you think you want the product! Clever email marketing campaigns can re-engage with sleepy subscribers and improve interaction with your already active audience. Here are 4 reasons why email marketing is still as crucial as ever…..

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1) Easy Way To Reach Mobile Customers

In 2014, the amount of mobile users surpassed those who use a desktop. Whether you like it or not, our mobile is now another appendage of the human anatomy. 80% of internet users own a smartphone. The fact is, for many, email is the most commonly used application on their smart mobile. Email is now mobile and released from the chains of the desktop, or even laptop any more. Smartphones are making it easier and easier to send and receive emails. You can interact with your audience on the device that they love/cherish/need the most. The audience WILL check their emails. It is just up to the campaign to make your email worth opening. It isn’t easy to keep the attention of your mobile readers. They will not read just anything. It needs to arouse interest and encourage engagement. Keep your content brief and to the point. Mobile users are exactly that, mobile. They are on the move and have better things to do. Make your message worthwhile and interesting. Your audience will thank you for it.

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2) Won’t Break The Bank

Email marketing campaigns allow businesses to reach a far greater number of active and passive customers at a rate of pennies per mail. For small-business owners on a budget, this makes it a better choice than traditional and much more expensive marketing platforms (TV/Radio/Print). Email campaigns also avoid printing restrictions and costs (not to mention all the trees you are saving!). The glory of email marketing is that you can set any budget. You can spend as much or as little as you want. The reach and results will vary but you will have results!

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3) Targeting, In-depth analytical and tracking tools

Depending on the size of the email database and the ability of the content creator, emails can range from simple to very complicated. Emails can be personalised to include the name of the user and even more. There is a wide variety of detailed and in-depth tracking tools, allowing you to see who has or hasn’t opened your email. It is also possible to see what links have been followed when in the email. A bit creepy? Yes. But it does allow you to profile your ideal customer and discover what stimulates engagement. Email marketing offers insight to those who are not engaging. This information can be crucial when revising your campaigns to better communicate with your audience.

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4) Purchase friendly

We are already very used to receiving offers by emails. Customers have developed an acceptance when it comes to deals via email. They expect and anticipate it. This makes it less of a cold sell and therefore, an easier sale. If done correctly, an email campaign can add value to the customers online experience. You can make the customers life easier with your product while simultaneously educating them about your brand. This means they begin to not only expect offers from you, but to desire them. Email campaigns are a great way to attract active and passive customers while also maximising the opportunity to capture impulsive buyers. There are few digital marketing techniques which customers can go from being alerted of a product to purchasing an item within a few clicks.

And remember, no matter what riches he may offer. Stay away from that Nigerian prince…..

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4 Elements of Digital Marketing

There are many, many, many strands of digital marketing. It can be very overwhelming to even know where to start. I have found many a business owner, hiding under a desk and sobbing over their digital marketing strategy. It is time to climb out from under that desk, wipe your eyes and get cracking. To make this mountain slightly easier to climb, I have broken down digital marketing into 4 elements. To make it even easier for you to understand, I am using the analogy of THE 4 elements (Earth, Wind, Water & Fire). How relevant each strand is to the element will be up for debate but lets suspend disbelief for a small period of time.

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EARTH: Content Marketing (Blogs, Podcasts, Videos)

The basis of any digital marketing strategy. The launching point. The backbone. The earth we stand on. Content Marketing, a broader term than Social Media Marketing, is the marketing of any form of content online that is being used to attract and retain customers. The type of content varies, depending on the client/brand. It can be anything from blogs (useful for SEO), videos and podcasts. Blogs allow you to showcase your level of expertise and flaunt your business model. Videos are a fun way to present information to your target market, easily and conveniently & Podcasts allow you to show that you’re a thought leader and enable you to broadcast your personal views, company news & reviews to your audience. All of these, coupled with a good social media marketing strategy (to generate traffic to the content being marketed) can generate a huge amount of success for your business. Without a solid content marketing plan, you will not be able to fully maximise the other elements. Treat the earth well and your digital marketing strategy will have the potential to grow and grow!

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WIND: Email Marketing

Many marketeers believe email marketing is still the most effective marketing technique. It is hard to argue against it. Like a huge gust of wind, your message flies off into the distance and directly into your audiences email. Email Marketing is a direct form of marketing to a large audience, using email. Anything sent to a potential customer/client can be considered email marketing but the form of marketing that is most commonly considered ‘Email Marketing’ is mass emails sent to a large email list about the latest you have to offer. For more information, see here

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WATER: SEO Marketing

I have absolutely no idea how to compare SEO Marketing and water. What do they even have in common? My earlier attempts were pushing it at best but I fear I cannot make the connection with this one. Water and SEO are both………wet? It will have to do. SEO Marketing is all about your ranking on search engines (Google, Yahoo etc). The general aim is to be on the first page, anything below isn’t usually regarded as a successful ‘SEO Marketing’ campaign. The idea of SEO is to make your company website or related links to be pushed up the search rankings for various key word searches. For example, a flooring company would want their company to be on the first page when people search ‘flooring’.

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FIRE: Social Media Marketing

The most dangerous & potentially lethal element. Social media platforms offers you the opportunity to reach thousands of potential customers. Social Media Marketing (SMM) is a handy service that entails using various Social Media sites to generate traffic to the clients website/their brand as a whole. SMM campaigns are usually based around producing high quality, interesting content that arouses interest in the brand and encourages viewers to share. SMM is a very powerful marketing tool that can be adapted to suit anyone or anything you desire. Social Media, unlike any other marketing technique, enables you to accurately focus on your target market and bring your brand to them. Your message has the possibility to spread like wild fire but be careful, social media platforms are also you voice so a silly mistake could leave you badly burnt.

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Be sure to get in touch! with us if you want to take your business to the next level!

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